Shipping & Returns
We offer FREE US Shipping! to all orders shipped to a US address.
International shipping is automatically calculated at the time of placing order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Matrix Nutrients wants you to be completely satisfied with your shopping experience and purchase. If you find that there was a mistake with your order, we will do everything within our power to get it straightened out quickly.
Within 30 days of receiving a shipment from Matrix Nutrients, you may return any un-opened and un-used product for a full refund less shipping and handling. Our products are 100% guaranteed to be pure and of the highest quality. If your product arrived opened or damaged during transit, please contact us so that we can send you a quick replacement.
If at any time you have questions about returning an item purchased from Matrix Nutrients, please call our Customer Service department at 1 833 451 8867 or send an e-mail through our contact page.
Thank you for choosing Matrix Nutrients. We care about your health and wellness, and we appreciate your business very much.